The article describes the technique of working procedures for assessing the effectiveness of the system of quality management organizations of mining machinery. We consider not only a methodological dimension in general but the preparation procedures, the common approach to the assessment of the impact affecting the mathematical apparatus of the evaluation criteria, weight coefficients, «state» of the system of quality management in terms of efficiency. We are also describing problems that will be expected at the stage of development and implementation of procedures of an assessment of the effectiveness of the quality management system and associated with the complexity of the valuation and other aspects of the above procedure. At the same time set out the relevance and justification of the need for the organization and implementation of performance evaluation of the system of quality management. The application output data assessing the effectiveness of the quality management system to analyze the functioning of the quality management system by top management shows the relevance of this analysis. It is shown that the assessment of the effective operation of the quality management system and the subsequent review of the results of evaluation activities related to the analysis of the functioning of the quality management systems, is able to «understand» the problem of quality mining machinery, correctly and efficiently develop corrective and preventive actions in order to improve product quality. The article also shows the advantages of the use of documented processes in the company in accordance with ISO 9001, and describes the consequences that may occur in the absence of documented procedures in the organization. Having considered the conclusions on the feasibility of process documentation, assess the impact and implementation of the practice of analyzing the functioning of the quality management system by senior management organization in order to improve the quality of both the process and product.

Keywords

Analysis, operation, system, management, quality management system, top-management, procedure document, process, organization, standards, evaluation, information, criterion, verification, validation.